SupportBot vs the alternatives
Flat per-reply pricing.
No metering surprises.
Most Shopify support apps meter by ticket, resolution, seat, or visitor. SupportBot's AI replies are included in a flat monthly price, starting at $0.03 per reply, and every answer is grounded only in your own store content. Pick a tool to see the honest, side-by-side breakdown.
SupportBot vs Gorgias
Billed per support ticket, plus separately-billed AI resolutions.
See the comparison →SupportBot vs Tidio
Billed flat plan tiers, AI answers behind a separate Lyro add-on.
See the comparison →SupportBot vs Zipchat AI
Billed AI-reply-metered plan tiers starting at $49/mo.
See the comparison →SupportBot vs Re:amaze
Billed per-seat monthly plans (Basic/Pro/Plus) with AI Agent resolutions metered per user, plus a flat-rate Starter tier capped at 500 conversations/mo.
See the comparison →SupportBot vs Richpanel
Billed per-seat across Help Desk plans, plus a separately metered Self Service tier ($299 per 20K orders).
See the comparison →SupportBot vs Intercom (Fin AI)
Billed per-seat monthly plans, plus Fin AI Agent billed separately at $0.99 per resolution ('outcome').
See the comparison →SupportBot vs Rep AI
Billed monthly site visitors and catalog size (product count), not AI replies, with a $12-per-1,000-visitor overage once a plan's cap is exceeded.
See the comparison →See it answer from
your own store.
Install SupportBot on your Shopify store and it syncs your products, pages, and policies automatically, no manual setup.
Install on ShopifyFree plan available · no credit card required to start