SupportBot vs the alternatives
Flat per-reply pricing.
No metering surprises.
Most Shopify support apps meter by ticket, resolution, seat, or visitor. SupportBot's AI replies are included in a flat monthly price, starting at $0.03 per reply, and every answer is grounded only in your own store content. Pick a tool to see the honest, side-by-side breakdown.
SupportBot vs Gorgias
Billed per support ticket, plus separately-billed AI resolutions.
See the comparison →SupportBot vs Tidio
Billed flat plan tiers, AI answers behind a separate Lyro add-on.
See the comparison →SupportBot vs Zipchat AI
Billed AI-reply-metered plan tiers starting at $49/mo.
See the comparison →SupportBot vs Re:amaze
Billed per-seat monthly plans (Basic/Pro/Plus) with AI Agent resolutions metered per user, plus a flat-rate Starter tier capped at 500 conversations/mo.
See the comparison →SupportBot vs Richpanel
Billed per seat for the helpdesk, plus a separate per-AI-conversation charge.
See the comparison →SupportBot vs Intercom (Fin AI)
Billed per-seat monthly plans, plus Fin AI Agent billed separately at $0.99 per resolution ('outcome').
See the comparison →SupportBot vs Rep AI
Billed per agent product (support, sales, or both) on a flat monthly price; the pricing page does not publish a per-reply or per-conversation unit.
See the comparison →SupportBot vs Shopify Inbox
Billed not metered: the app is free.
See the comparison →SupportBot vs Willdesk
Billed per conversation, with separate add-on meters for AI conversations and for tracked orders.
See the comparison →SupportBot vs Chatty
Billed per AI conversation, with a published $0.40 per-conversation overage above the plan allowance.
See the comparison →See it answer from
your own store.
Install SupportBot on your Shopify store and it syncs your products, pages, and policies automatically, no manual setup.
Install on ShopifyFree plan available · no credit card required to start